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Got questions? We have answers. Check this section for the most frequent questions and answers
On-boarding and Broker Inquiries
What are your commission rates?
Why don't you see your broker listed?
Why can’t you trade FX or futures?
How to transfer funds from your Pilot account?
Issues connecting your brokerage account to Pilot
What is margin trading?
How to add instruments to your watchlist?
How to add instruments to your favorites?
What does the percentage gauge mean?
What is real time sentiment?
Why can't I place a stop order on a stock?
Executing trades outside of market hours
When to exit a trade?
How to short sell?
What is the difference between a market order and a limit order?
Why was your order rejected?
Can't connect to my brokerage account
How do you download a record of all your trades?
Data and Privacy
Is Pilot available in a web based version?
What mobile devices and software versions are Pilot compatible with?
How to cancel your subscription?
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